What information is required to file a complaint?
Code enforcement requires the reporting party to provide the location and brief description of the possible violation. Reporting party information is not required but is helpful for any follow-up questions from the Code Officer assigned to investigate. Please see How to File a Complaint for more information
Who do I call if there are rats and roaches on my property or my neighbors property?
To file a complaint regarding rats, mice, or roaches on a property, you may contact Solano County Environmental Health Department, Vector Control at (707)784-6765 or by online at Solano County Environmental Health
A property I am attempting to buy has an existing violation on it. How can I get it resolved?
Each violation is unique. To receive more information on how to resolve a violation, please contact us at [email protected]
My neighbor leaves their garbage cans in front of their house for several days after service pick up. Can anything be done about this?
Yes City of Vallejo ordinance 7.54.030 (R) prohibits the leaving of any garbage can, recycling container or refuse container in a front or side yard area visible from a public right-of-way, except as permitted by Section 7.44.020 of this code. Please contact us at [email protected] and we can send an officer out to investigate possible violations.
Can I park my car on my lawn or unpaved surface?
No- if there is no paving or durable permanent pad installed to cover the ground then you cannot park there per VMC 7.54.030 (J)
Why can’t I store my inoperable vehicle in the driveway?
Parking your inoperable/unregistered vehicle in your driveway is a violation of VMC 7.64.010. All inoperable/unregistered vehicle(s) should be stored out of public view.
What is being done about encampments on public property?
The City Manager’s Office, the City Attorney’s Office, Public Works, and Vallejo Police Department are conducting targeted monthly cleanups for each City section. Based on reported SeeClickFix complaints, staff have organized the City into 12 sections and each month a section will be targeted to cleanup homeless encampments (cleanups will not include removal of individuals, unless there is available shelter space), remove abandoned/illegally parked vehicles, and remove dumped items. In addition, Public Works provides weekly and bi-weekly trash service for various homeless encampments in the City.
What can be done about encampments on private property?
Encampments on private property are referred to the City’s Code Enforcement division and require cooperation from the property owner to resolve. Private property owners are responsible for items dumped on private property and securing their property to ensure that people do not trespass.